Cookie Policy

Effective Date: Immediately Implemented

This Cookie Policy explains how EAST LONDON ACADEMIC EXPERTS LTD uses cookies and similar tracking technologies on our website, to enhance user experience, improve our educational support services, and ensure the smooth operation of our online platform. By using our website, you agree to the use of cookies in accordance with this policy.

1. What Are Cookies

Cookies are small text files stored on your device (computer, tablet, mobile phone) when you visit our website. They help us recognize your device, remember your preferences, and provide a seamless experience when you access our educational services, including tutoring booking, study materials browsing and consultation enquiries.

2. Types of Cookies We Use

We only use necessary cookies to ensure our website functions properly and to improve user experience, including:

• Necessary Cookies: Essential for the operation of our website, including cookies that enable you to access our service booking system, browse study materials, and submit consultation enquiries. These cookies cannot be disabled, as they are required to provide basic website functionality.
• Preference Cookies: These cookies remember your preferences (such as language settings) to provide a personalized experience. They are not essential but enhance your interaction with our website.
• Analytics Cookies: These cookies collect anonymous data about how users interact with our website (e.g., pages visited, time spent on each page) to help us improve our website design and educational service offerings. No personal information is collected through these cookies.

3. Cookie Retention Period

We retain cookies on your device for specific, limited time periods to ensure they remain useful and do not occupy unnecessary storage:

• Necessary cookies are retained for 12 months from the date of your last website visit.
• Preference cookies are retained for 6 months from the date of your last website visit.
• Analytics cookies are retained for 9 months from the date of your last website visit, and all data collected is anonymized after 3 months.

4. Your Cookie Controls

You have the right to manage or disable cookies on your device, with the following options:

• Adjust your browser settings to block, delete, or notify you when cookies are being used. Detailed instructions for common browsers are available in your browser’s help section.
• Disable non-necessary cookies at any time through our website’s cookie consent banner, which appears on your first visit.
• Clear existing cookies from your device at any time; this will not affect your ability to use our website, but may require you to re-enter preferences on subsequent visits.

Please note that disabling necessary cookies may affect the functionality of our website, including your ability to book services, browse study materials, or submit enquiries.

5. Third-Party Cookies

We do not use any third-party cookies, tracking tools, or advertising cookies on our website. All cookies used are managed directly by EAST LONDON ACADEMIC EXPERTS LTD, and no data collected through cookies is shared with third parties.

6. Policy Updates

We may update this Cookie Policy periodically to reflect changes in our website functionality or applicable regulations. Any changes will be posted on this page at least 7 days before taking effect. Your continued use of our website after the update date constitutes acceptance of the revised policy.

7. Contact for Cookie Enquiries

If you have any questions about our use of cookies or this policy, please contact us via our official email address for further clarification.